We're here to help
Have a question about your wallet, a transaction, or the reseller program? Reach out — our support team typically responds within 24 hours.
Response time
Our support team typically responds within 24 hours. For deposit reviews, please allow the standard verification window described in our Terms of Service.
Frequently asked questions
How do I fund my wallet?
From your dashboard, go to "Fund Wallet" and choose card/bank transfer for instant funding, or submit an offline cash deposit with your proof of payment for manual verification.
How long do cash deposits take to reflect?
Cash deposits are reviewed manually by our team and are typically credited to your wallet within a few business hours of submission, once your proof of payment is verified.
How do I become a reseller?
Select "Reseller" when you create your account, or apply from your dashboard if you already have one. Once approved, you'll get your own storefront link and can set your own resale prices.